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itSMF USA: LA Local Interest Group – Establishing Internal Service Level Agreements
1. septembra 2022 , 21:00 – 22:30
We’ll be hosting a conversation about “Establishing Internal Service Level Agreements” and what so many internal IT organizations shy away form them. The objective of the conversation is to help the participants understand the benefits of Service Level Agreements, things that are needed to establish them, and things to avoid.