itSMF USA Program Series: Service Management Office (SMO)

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itSMF USA is organizing a webinar on the topic of Service Management Office, focusing on the following questions:

• What is an SMO?
• Does my organization need an SMO?
• SMO and Virtual work
• The Value of an SMO

Date and time: 08.09.2022 19:00-20:00 CEST
Place: Zoom webinar
Language: English
Webinar available: free to members of itSMF

Speaker:

Hope Station has more than 20+ years of experience in IT with a focus on Service Management. She has worked as a Consultant and leader in ITSM, ITAM, and Service Now Implementations. as well as Master ITIL and ServiceNow Trainer. She is an experienced senior technical leader with a proven record of directing and leading the successful delivery of multi-site programs and initiatives. Currently, she is a Program Service Delivery Leader engaging with Enterprises SaaS initiatives. She enjoys traveling and spending time with her family!